Category Archives: Case Studies

Connect Assist – providers of our multi-channel service

Considerable amounts of information have been disseminated about the Health for Work Adviceline, the organisation that funds it (Department for Work & Pensions) and the organisation that manages it (NHS Plus, now Syngentis). But what about the contact centre that … Continue reading

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The benefits of the humble lunch break – wellbeing, productivity, decreased sickness absence?

A recent BBC report focused on the importance of office workers getting away from their desks during their lunch break. A survey carried out with 600 office workers found that: 54% regularly work through their lunch break. 53% believed the … Continue reading

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National Construction Adviceline – new partnership between the Health for Work Adviceline and CBH

On the back of the success of our Health for Work Adviceline service we are proud to announce that we have begun a partnership with Constructing Better Health (CBH), a not-for-profit organisation committed to improving the health of the construction, building services … Continue reading

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Ten reasons to call the Adviceline

Interactions with our Adviceline service (i.e. calls to our occupational health nurses, questions asked online, etc.) are at an all-time high. So what particular issues are users of our service facing that make them turn to us? We’ve listed ten … Continue reading

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Finding the employee health information you need, quickly

Case study looking at how a small business owner was helped by the Health4Work advisor to quickly find the exact information she needed to deal with a sensitive mental health issue in her team. One call to the Health4Work Adviceline and she could get one with running her business. Continue reading

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